Privacy Policy

1. Data Controller Identification

ONDJO, Lda is the entity responsible for processing your personal data, committing to ensuring your privacy and security in accordance with the GDPR and Portuguese legislation.

2. Legal Basis and Purpose

The processing of your data by ONDJO, Lda is based on the following legal grounds:

• Consent: For sending marketing communications and responding to contact requests.

• Performance of a Contract or Pre-contractual Measures: For service provision and management of the business relationship.

• Compliance with Legal Obligations: Whenever processing is necessary for legal or tax purposes.

3. Data Collected

We collect data in two ways:

• Direct Data: Name, email, phone number, and any information you voluntarily provide through forms.

• Indirect Data: Through website navigation, we collect technical data such as IP address, browser type, operating system, and approximate geolocation data for statistical and security purposes.

4. Data Subject Rights

As a data subject, you have the right to request from ONDJO, Lda:

• Access, Rectification and Erasure: To access your data, correct inaccuracies, or request permanent deletion.

• Restriction and Objection: To object to data processing for direct marketing purposes at any time.

• Data Portability: To receive the data you have provided in a structured format and transmit it to another controller.

• Withdrawal of Consent: Withdrawal of consent does not affect the lawfulness of processing based on consent previously given.

5. Data Retention Period

Personal data will be retained only for the period strictly necessary for the purposes for which it was collected. As a general rule:

• Commercial contacts: Up to 24 months after the last interaction.

• Contractual relationships: For the duration of the contract and up to 18 months after its termination, unless legal or tax obligations require longer retention periods.

6. Cybersecurity and Data Protection

In accordance with the legal framework on cybersecurity (Decree-Law no. 125/2025 – transposition of NIS2), ONDJO, Lda implements strict technical and organizational measures to prevent security incidents, protect system integrity, and ensure the confidentiality of users’ data against unauthorized access.

7. Data Sharing with Third Parties

ONDJO, Lda does not sell your data. Data sharing only occurs with strictly necessary service providers (e.g., website hosting or invoicing software after service award) or when legally required, always ensuring that such entities comply with the required security standards.

8. Complaints and Inquiries

To exercise your rights or request clarification, please contact us at: geral@ondjo.pt

If you believe your rights have not been respected, you have the right to lodge a complaint directly with the Portuguese Data Protection Authority (CNPD – Comissão Nacional de Proteção de Dados) at www.cnpd.pt.

Image Use Policy

1. Intellectual Property and Copyright

All images (photographs and videos) captured, edited, or published by ONDJO, Lda are the exclusive property of this entity. Copyright protection applies from the moment the image is created, in accordance with applicable Portuguese law.

2. Prohibition of Reproduction and Copying

The reproduction, copying, downloading, storage, manipulation, or use of images available on this website for personal, commercial, or editorial purposes is strictly prohibited without prior written authorization from ONDJO, Lda.

3. Protection Measures

ONDJO, Lda reserves the right to implement technological protection measures (such as watermarks, right-click disabling, or tracking metadata) to prevent unauthorized extraction of content.

4. Infringements and Penalties

Unauthorized or improper use of images constitutes a violation of intellectual property rights, and offenders may be subject to civil and criminal liability, as well as compensation for damages.

5. Complaints and Inquiries

To exercise your rights or request clarification, please contact us at: geral@ondjo.pt


 

Cookie Policy

1. What Are Cookies

Cookies are small text files that the website stores on your device (computer, smartphone, or tablet) via your browser. These files retain information related to your preferences and generally do not include personal data that directly identifies you.

2. Legal Basis and Consent (Opt-in)

In accordance with Portuguese legislation and CNPD guidelines, ONDJO, Lda only installs non-essential cookies (analytics, personalization, or marketing) after obtaining your prior, free, and informed consent. Continued browsing of the website does not constitute consent.

3. Categories of Cookies Used

Our website uses the following categories of cookies:

• Strictly Necessary Cookies (Essential): Required for the proper functioning of the website and access to secure areas. These do not require consent.

• Performance and Analytics Cookies: Allow us to analyze how users navigate the website, helping us improve structure and content. Data is processed in an aggregated and anonymous manner.

• Functionality Cookies: Store user preferences (e.g., language or region), avoiding the need to reconfigure settings on each visit.

• Marketing and Advertising Cookies: Used to display more relevant advertisements and measure the effectiveness of advertising campaigns. These may involve limited data sharing with third parties.

4. Management and Withdrawal of Consent

Users may, at any time:

• Change Preferences: Access our Cookie Management Panel (available in the website footer) to enable or disable specific categories.

• Configure Browser Settings: All browsers allow users to accept, refuse, or delete cookies through privacy settings. However, disabling cookies may affect the proper functioning of some website services.

5. Third-Party Cookies

Some services integrated into our website (such as maps, videos, or social media buttons) may install cookies from external entities. ONDJO, Lda has no direct control over these cookies, and we recommend consulting the privacy and cookie policies of these third-party providers.

6. Retention Period

Cookies have different validity periods:

• Session Cookies: Temporary and deleted when the browser is closed.

• Persistent Cookies: Remain on the device until they expire or are manually deleted by the user.

7. Updates

ONDJO, Lda reserves the right to update this policy to reflect technological or legal changes. The date of the latest update will always be displayed at the end of this document.